Policies

01. Delivery

We deliver to southern Allegany County.

Delivery - $7

Delivery to local funeral homes - $0

Delivery to non-funeral home addresses: One attempt is made to deliver. Product will be returned to the shop and the recipient will be called to make new arrangements. Products will not be left at unanswered locations due to perishability.

02. Substitutions

We make every effort to provide the arrangement as shown. Occasionally, due to supply issues, substitutions may need to be made. However, quality will be maintained.

03. Policies

Before sending our designs out for delivery, we verify each and prepare for transport. If for any reason you are unsatisfied with your order, please direct your concern to cherishfloral2021@gmail.com. We will respond to your inquiry within 24 hours.

Contact us within 24 hours of receiving the product for the timely resolution of the situation.
Remember to water and properly care for your product so that the issue can be determined and remedied.
Please include a photo so we may see your concern.
We will work with you toward a satisfactory resolution
In the event of a refund or replacement, we will retrieve the flowers originally delivered.